As applications become modern and dynamic in nature, test automation has become a necessity in today’s times. To keep up with the fast development and delivery culture, you need test automation tools that simplify testing. Smart tools like Testim help with just that.

About Testim.io

Testim.io, now part of Tricentis, is an AI-powered test automation platform designed to accelerate the creation, execution, and maintenance of automated tests for web, mobile, and Salesforce applications. It distinguishes itself by leveraging Artificial Intelligence and Machine Learning to enhance test stability, reduce maintenance overhead, and empower both technical and non-technical team members to contribute to the testing process. Testim aims to address the common challenges of slow test authoring and flaky tests, enabling faster release cycles and improved software quality.

How Testim Works

Testim employs a unique approach that combines codeless test creation with the flexibility of code, all while being underpinned by AI:

  • Codeless Recording & Visual Editor: Users can record their interactions with the application through a browser extension. Testim captures these actions and presents them in a visual editor where steps can be easily reviewed, edited, and enhanced without writing code.
  • AI-Powered Smart Locators: This is a core differentiator. Testim’s AI algorithms analyze hundreds of attributes of UI elements, assigning confidence scores. This allows tests to be more resilient to UI changes, as the AI can still identify elements even if some attributes are modified. The locators “learn” with each test run, improving their accuracy over time.
  • Code Flexibility: While primarily a codeless tool, Testim allows users to insert custom JavaScript code at any step for more complex validations, logic, or interactions. This provides the power of code when needed, without making it a prerequisite for basic test creation.
  • Reusability & Modularity: Test steps and sequences can be grouped and reused across multiple tests, promoting efficiency and reducing redundancy. Testim can even automatically suggest reusable groups based on repeated patterns.
  • TestOps Dashboard: Provides a centralized view of test results, trends, team activity, and change requests, offering insights into the overall quality and testing process.

Testim Features

Here’s a list of features that Testim offers.

Test Creation & Design:

  • Codeless test recording
  • Visual test editor with drag and drop functionality
  • Custom JavaScript code insertion
  • Reusable test steps and groups
  • Test parameterization
  • Conditional steps and loops

AI-Powered Features:

  • AI-powered smart locators to learn and adapt to UI changes, reducing test breakage
  • Self-healing capability in tests automatically attempt to locate elements even after changes
  • Testim’s Copilot generates custom code from text descriptions, explains existing JavaScript code, and helps identify and fix issues
  • AI-powered Help Assistant provides quick access to relevant documentation and best practices

Test Execution & Infrastructure:

  • Cross-browser testing (Local, Testim Grid, Selenium Grid)
  • Parallel testing
  • Test scheduling
  • Responsive testing
  • Data-driven testing
  • Visual testing

Test Management & Organization:

  • TestOps dashboard for reporting and analytics
  • Version control for tests (branching, merging)
  • Test case management integration (e.g., TestRail, Tricentis Test Management for Jira)
  • Collaboration features (e.g., Slack, Email Notifications)

Test Analysis & Debugging:

  • Text and visual validations
  • Root cause analysis tools (Screenshots, Logs)
  • Bug capture and integration with bug tracking systems (e.g., Jira)

Pricing

In terms of pricing, the 2025 pricing for Testim is not very transparent without contacting the company. They customize plans to fit your web, mobile, and Salesforce testing needs. While a free trial will get converted into a Community plan with serialized monthly web runs on Testim’s cloud, local web and mobile runs from the editor, and access to self-help resources. Apart from that, you can avail of their enterprise offerings for using Testim Web, Testim Salesforce, Testim Mobile, and Testim Copilot (their test creation using AI feature).

Pros & Cons

Pros
  • Testim is very easy to use across several features
  • Documentation is strong, and the company and project are mature and have a healthy amount of funding
  • Customer support has a very positive reputation and high availability
  • Onboarding and customer success check-ins are helpful for enterprise customers
  • Easy to record many tests without technical knowledge
  • AI smart locators, which many other testing automation solutions don’t have
  • Testim is SOC 2 Type II certified for organizations that require this certification

Cons
  • Pricing is not very transparent compared to other similar solutions like testRigor or BrowserStack
  • Some customers find it tricky to use the tool to automate complex or specialized scenarios

You can read more about what people have to say about Testim over here.

Overall ratings

Testim consistently receives positive reviews for its ease of use, AI-powered stability, and speed in creating and maintaining tests. Users seem to appreciate its codeless as well as coded testing capabilities, UI/Mobile/API testing solutions, and strong integrations with CI pipelines. However, some users have noted challenges with image verification on dynamic maps.

Overall, Testim appears to be a great paid solution with strong support and a shorter learning curve compared to open-source solutions.